Terms & Conditions
Terms & Conditions
Website Terms & Conditions
Last updated: August 2026
These Terms & Conditions apply to your use of the United Supply Co. Limited website.
By using this website, you agree to these Terms. If you do not agree with them, please do not use the website.
1. About USCO
United Supply Co. Limited, referred to in these Terms as USCO, we, us or our, is a New Zealand-owned supplier of piping systems, products, tools and related services.
Our details are:
Legal name: United Supply Co. Limited
Trading name: United Supply Co or USCO
Company Number: 9319395
Address: 1/17 Airpark Drive, Mangere, 1021
Email: admin@unitedsupply.co
Phone: 09 570 7204
These Terms apply specifically to use of this website. Separate terms may apply to the purchase or supply of products, merchant arrangements, quotations, warranties, tool hire or other commercial dealings with USCO.
Where separate terms apply to a particular transaction or service, those terms will govern that transaction or service.
2. Using this website
You may use this website for legitimate personal, trade, project, specification and business purposes.
You must not:
use the website for any unlawful or fraudulent purpose;
interfere with the operation or security of the website;
introduce malware, viruses or other harmful material;
attempt to gain unauthorised access to the website, systems or data;
use automated tools to scrape, copy or extract substantial amounts of website content for commercial purposes;
impersonate another person or organisation;
provide information that you know is false or misleading; or
use the website or its content in a way that infringes our rights or the rights of another person.
We may restrict or block access where we reasonably believe the website is being misused.
3. Website information
We work to keep the information on this website accurate, useful and up to date.
However, website content may change over time and may occasionally contain errors, omissions or information that has been superseded.
Information on the website is provided as general product, technical and business information. It should be considered together with the latest applicable product documentation, manufacturer instructions, standards, project requirements and professional advice where appropriate.
We may update, change, add to or remove website content without notice.
Nothing in these Terms allows USCO to make misleading or unsubstantiated representations about its products or services.
4. Product information
Product descriptions, specifications, dimensions, technical data, images and other product information are provided to help users understand and select USCO-distributed products.
While we take reasonable care with this information:
product specifications and ranges may change;
manufacturers may update products or documentation;
images and diagrams may be illustrative;
product availability may vary; and
not every product is suitable for every application.
You are responsible for confirming that the selected product or system is appropriate for the intended application and meets the requirements of the relevant project.
Where there is any doubt about product selection or suitability, contact USCO before specifying or installing the product.
5. Product availability and purchasing
Products shown on this website may not always be immediately available.
USCO primarily supplies products through plumbing and building merchant partners. Unless expressly stated otherwise, displaying a product on this website does not constitute an offer by USCO to sell that product directly to you.
Pricing, availability, ordering, payment, delivery and returns may be subject to separate terms agreed with USCO or the merchant supplying the product.
The website does not override any separate merchant agreement, supply agreement, quotation, account terms or other commercial arrangement.
6. Technical information and documentation
The website may provide access to technical information including:
product data sheets;
technical manuals;
installation guides;
certificates and approvals;
warranty documents;
specifications;
drawings;
design information; and
other technical resources.
Technical information must be used for its intended purpose and read together with the latest applicable manufacturer documentation and project requirements.
You should check that you are using the current version of any technical document before relying on it.
Technical information provided through the website does not replace the responsibility of designers, engineers, specifiers, installers or other project professionals to exercise appropriate professional judgement and comply with applicable legislation, standards, codes, consent requirements and project specifications.
If information appears inconsistent or you are unsure which document applies, contact USCO before proceeding.
7. Digital design files
We may provide Revit, DWG, STP, BIM, CAD or similar digital files through the website.
These files are provided to support legitimate design, specification and project coordination involving the relevant USCO-distributed products.
Digital files may contain nominal dimensions, simplified geometry or information created for design coordination rather than fabrication.
Before relying on a digital file, you are responsible for confirming relevant matters including:
dimensions and tolerances;
product specifications;
product availability;
system configuration;
connection requirements;
clearances;
project requirements; and
compatibility with the relevant software or design environment.
Unless expressly identified as such, digital files should not be treated as fabrication drawings, shop drawings or a complete engineered system design.
You may use these files for legitimate project purposes but must not sell, commercially redistribute or represent them as your own standalone resource.
8. Enquiries and quotations
The website may allow you to submit product, technical, project or general enquiries.
Submitting an enquiry does not create a contract or obligation for USCO to supply a product or service.
Where an enquiry leads to a quotation, order or other commercial arrangement, separate terms may apply to that transaction.
Any quotation issued by USCO should be read together with the terms stated on or incorporated into that quotation.
You are responsible for checking that information you provide through the website is accurate and complete.
9. Training registrations
The website may allow you to enquire about or register for USCO training, product demonstrations or other events.
Registration through the website is subject to availability and any specific terms provided for the relevant training or event.
USCO training is designed to provide practical guidance on relevant products and installation methods.
Unless expressly stated otherwise, participation in USCO training:
does not constitute a trade qualification;
does not certify a participant as competent for every project or application;
does not replace applicable licensing, supervision or regulatory requirements; and
does not remove the installer’s responsibility to follow current product and installation requirements.
We may change, postpone or cancel training where reasonably necessary.
10. Tool hire
The website may allow you to request or book tool and equipment hire.
Tool hire is subject to availability and to USCO’s applicable Tool Hire Conditions of Hire
Those terms may include requirements relating to:
appropriate and competent use;
collection and return;
hire periods;
loss or theft;
damage;
late return;
maintenance and condition; and
responsibility for equipment while it is on hire.
Where Tool Hire Conditions of Hire are provided as part of the booking process, you must accept them before the booking is confirmed.
Submitting a tool-hire request does not guarantee availability or constitute confirmation of the booking unless USCO confirms it.
11. Intellectual property
Unless otherwise stated, the content of this website is owned by or licensed to USCO or the relevant manufacturer, supplier or rights holder.
This includes:
text;
photographs;
videos;
graphics;
logos and branding;
technical documents;
drawings;
digital design files;
downloadable resources; and
website design and content.
You may access, download and reproduce reasonable amounts of material for legitimate personal, project, specification, trade or installation purposes.
You must not, without permission:
commercially reproduce or republish website content;
sell or commercially redistribute our documents or digital files as standalone resources;
alter technical documents in a way that could misrepresent their content;
remove copyright, version or ownership information;
use USCO branding in a way that suggests endorsement, partnership or approval where none exists; or
copy a substantial part of the website for another commercial website or service.
Product names, company names and logos may be trademarks of USCO or their respective owners.
12. Third-party websites and content
Our website may contain links to websites operated by merchants, manufacturers, regulators, industry organisations or other third parties.
These links are provided for convenience and access to relevant information.
USCO does not control third-party websites and is not responsible for:
their content;
their accuracy;
their availability;
their security; or
their terms, privacy practices or other policies.
A link does not necessarily mean that USCO endorses all content or services provided by that third party.
13. Website availability and security
We aim to keep the website available and operating reliably, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
maintenance;
upgrades;
technical faults;
hosting or network issues;
security incidents; or
circumstances outside our reasonable control.
We may change, suspend or discontinue parts of the website where reasonably necessary.
You are responsible for taking reasonable precautions when accessing or downloading online content, including maintaining appropriate device and cybersecurity protections.
14. Responsibility for use of website content
We take reasonable care in preparing and maintaining the information available through the website.
However, subject to rights that cannot lawfully be excluded, USCO is not responsible for loss arising solely from:
use of website information outside its intended purpose;
reliance on outdated or superseded documents;
alteration or misuse of downloadable material;
failure to verify project-specific requirements;
use of technical information without appropriate professional judgement; or
interruption or unavailability of the website.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
Nothing in these Terms limits USCO’s obligations under the Fair Trading Act 1986 or any other applicable New Zealand law.
15. Consumer rights
Nothing in these Terms is intended to exclude, restrict or modify any right or remedy that cannot lawfully be excluded.
Where you acquire goods or services as a consumer, you may have rights under legislation including the Consumer Guarantees Act 1993 and Fair Trading Act 1986.
Separate commercial terms may apply where products or services are acquired in trade.
16. Privacy
Personal information collected through this website is handled in accordance with our Privacy Policy and applicable New Zealand privacy law.
Our Privacy Policy explains:
what personal information we collect through the website;
why we collect it;
how we use and share it;
how we protect it; and
your rights to access and correct personal information.
By submitting personal information through the website, you acknowledge that it will be handled in accordance with that Privacy Policy.
17. Changes to these Terms
We may update these Terms from time to time where our website, services or legal requirements change.
The current version will be published on the website with the date it was last updated.
Changes apply from the date the updated Terms are published and do not retrospectively change a separate contract already entered into with USCO.
18. Governing law
These Website Terms & Conditions are governed by New Zealand law.
The New Zealand courts have non-exclusive jurisdiction in relation to matters arising from use of this website.
19. Contact us
If you have questions about these Terms or information on the website, please contact:
United Supply Co. Limited
1/17 Airpark Drive, Mangere, 1021
admin@unitedsupply.co
09 570 7204
Website Terms & Conditions
Last updated: August 2026
These Terms & Conditions apply to your use of the United Supply Co. Limited website.
By using this website, you agree to these Terms. If you do not agree with them, please do not use the website.
1. About USCO
United Supply Co. Limited, referred to in these Terms as USCO, we, us or our, is a New Zealand-owned supplier of piping systems, products, tools and related services.
Our details are:
Legal name: United Supply Co. Limited
Trading name: United Supply Co or USCO
Company Number: 9319395
Address: 1/17 Airpark Drive, Mangere, 1021
Email: admin@unitedsupply.co
Phone: 09 570 7204
These Terms apply specifically to use of this website. Separate terms may apply to the purchase or supply of products, merchant arrangements, quotations, warranties, tool hire or other commercial dealings with USCO.
Where separate terms apply to a particular transaction or service, those terms will govern that transaction or service.
2. Using this website
You may use this website for legitimate personal, trade, project, specification and business purposes.
You must not:
use the website for any unlawful or fraudulent purpose;
interfere with the operation or security of the website;
introduce malware, viruses or other harmful material;
attempt to gain unauthorised access to the website, systems or data;
use automated tools to scrape, copy or extract substantial amounts of website content for commercial purposes;
impersonate another person or organisation;
provide information that you know is false or misleading; or
use the website or its content in a way that infringes our rights or the rights of another person.
We may restrict or block access where we reasonably believe the website is being misused.
3. Website information
We work to keep the information on this website accurate, useful and up to date.
However, website content may change over time and may occasionally contain errors, omissions or information that has been superseded.
Information on the website is provided as general product, technical and business information. It should be considered together with the latest applicable product documentation, manufacturer instructions, standards, project requirements and professional advice where appropriate.
We may update, change, add to or remove website content without notice.
Nothing in these Terms allows USCO to make misleading or unsubstantiated representations about its products or services.
4. Product information
Product descriptions, specifications, dimensions, technical data, images and other product information are provided to help users understand and select USCO-distributed products.
While we take reasonable care with this information:
product specifications and ranges may change;
manufacturers may update products or documentation;
images and diagrams may be illustrative;
product availability may vary; and
not every product is suitable for every application.
You are responsible for confirming that the selected product or system is appropriate for the intended application and meets the requirements of the relevant project.
Where there is any doubt about product selection or suitability, contact USCO before specifying or installing the product.
5. Product availability and purchasing
Products shown on this website may not always be immediately available.
USCO primarily supplies products through plumbing and building merchant partners. Unless expressly stated otherwise, displaying a product on this website does not constitute an offer by USCO to sell that product directly to you.
Pricing, availability, ordering, payment, delivery and returns may be subject to separate terms agreed with USCO or the merchant supplying the product.
The website does not override any separate merchant agreement, supply agreement, quotation, account terms or other commercial arrangement.
6. Technical information and documentation
The website may provide access to technical information including:
product data sheets;
technical manuals;
installation guides;
certificates and approvals;
warranty documents;
specifications;
drawings;
design information; and
other technical resources.
Technical information must be used for its intended purpose and read together with the latest applicable manufacturer documentation and project requirements.
You should check that you are using the current version of any technical document before relying on it.
Technical information provided through the website does not replace the responsibility of designers, engineers, specifiers, installers or other project professionals to exercise appropriate professional judgement and comply with applicable legislation, standards, codes, consent requirements and project specifications.
If information appears inconsistent or you are unsure which document applies, contact USCO before proceeding.
7. Digital design files
We may provide Revit, DWG, STP, BIM, CAD or similar digital files through the website.
These files are provided to support legitimate design, specification and project coordination involving the relevant USCO-distributed products.
Digital files may contain nominal dimensions, simplified geometry or information created for design coordination rather than fabrication.
Before relying on a digital file, you are responsible for confirming relevant matters including:
dimensions and tolerances;
product specifications;
product availability;
system configuration;
connection requirements;
clearances;
project requirements; and
compatibility with the relevant software or design environment.
Unless expressly identified as such, digital files should not be treated as fabrication drawings, shop drawings or a complete engineered system design.
You may use these files for legitimate project purposes but must not sell, commercially redistribute or represent them as your own standalone resource.
8. Enquiries and quotations
The website may allow you to submit product, technical, project or general enquiries.
Submitting an enquiry does not create a contract or obligation for USCO to supply a product or service.
Where an enquiry leads to a quotation, order or other commercial arrangement, separate terms may apply to that transaction.
Any quotation issued by USCO should be read together with the terms stated on or incorporated into that quotation.
You are responsible for checking that information you provide through the website is accurate and complete.
9. Training registrations
The website may allow you to enquire about or register for USCO training, product demonstrations or other events.
Registration through the website is subject to availability and any specific terms provided for the relevant training or event.
USCO training is designed to provide practical guidance on relevant products and installation methods.
Unless expressly stated otherwise, participation in USCO training:
does not constitute a trade qualification;
does not certify a participant as competent for every project or application;
does not replace applicable licensing, supervision or regulatory requirements; and
does not remove the installer’s responsibility to follow current product and installation requirements.
We may change, postpone or cancel training where reasonably necessary.
10. Tool hire
The website may allow you to request or book tool and equipment hire.
Tool hire is subject to availability and to USCO’s applicable Tool Hire Conditions of Hire
Those terms may include requirements relating to:
appropriate and competent use;
collection and return;
hire periods;
loss or theft;
damage;
late return;
maintenance and condition; and
responsibility for equipment while it is on hire.
Where Tool Hire Conditions of Hire are provided as part of the booking process, you must accept them before the booking is confirmed.
Submitting a tool-hire request does not guarantee availability or constitute confirmation of the booking unless USCO confirms it.
11. Intellectual property
Unless otherwise stated, the content of this website is owned by or licensed to USCO or the relevant manufacturer, supplier or rights holder.
This includes:
text;
photographs;
videos;
graphics;
logos and branding;
technical documents;
drawings;
digital design files;
downloadable resources; and
website design and content.
You may access, download and reproduce reasonable amounts of material for legitimate personal, project, specification, trade or installation purposes.
You must not, without permission:
commercially reproduce or republish website content;
sell or commercially redistribute our documents or digital files as standalone resources;
alter technical documents in a way that could misrepresent their content;
remove copyright, version or ownership information;
use USCO branding in a way that suggests endorsement, partnership or approval where none exists; or
copy a substantial part of the website for another commercial website or service.
Product names, company names and logos may be trademarks of USCO or their respective owners.
12. Third-party websites and content
Our website may contain links to websites operated by merchants, manufacturers, regulators, industry organisations or other third parties.
These links are provided for convenience and access to relevant information.
USCO does not control third-party websites and is not responsible for:
their content;
their accuracy;
their availability;
their security; or
their terms, privacy practices or other policies.
A link does not necessarily mean that USCO endorses all content or services provided by that third party.
13. Website availability and security
We aim to keep the website available and operating reliably, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
maintenance;
upgrades;
technical faults;
hosting or network issues;
security incidents; or
circumstances outside our reasonable control.
We may change, suspend or discontinue parts of the website where reasonably necessary.
You are responsible for taking reasonable precautions when accessing or downloading online content, including maintaining appropriate device and cybersecurity protections.
14. Responsibility for use of website content
We take reasonable care in preparing and maintaining the information available through the website.
However, subject to rights that cannot lawfully be excluded, USCO is not responsible for loss arising solely from:
use of website information outside its intended purpose;
reliance on outdated or superseded documents;
alteration or misuse of downloadable material;
failure to verify project-specific requirements;
use of technical information without appropriate professional judgement; or
interruption or unavailability of the website.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
Nothing in these Terms limits USCO’s obligations under the Fair Trading Act 1986 or any other applicable New Zealand law.
15. Consumer rights
Nothing in these Terms is intended to exclude, restrict or modify any right or remedy that cannot lawfully be excluded.
Where you acquire goods or services as a consumer, you may have rights under legislation including the Consumer Guarantees Act 1993 and Fair Trading Act 1986.
Separate commercial terms may apply where products or services are acquired in trade.
16. Privacy
Personal information collected through this website is handled in accordance with our Privacy Policy and applicable New Zealand privacy law.
Our Privacy Policy explains:
what personal information we collect through the website;
why we collect it;
how we use and share it;
how we protect it; and
your rights to access and correct personal information.
By submitting personal information through the website, you acknowledge that it will be handled in accordance with that Privacy Policy.
17. Changes to these Terms
We may update these Terms from time to time where our website, services or legal requirements change.
The current version will be published on the website with the date it was last updated.
Changes apply from the date the updated Terms are published and do not retrospectively change a separate contract already entered into with USCO.
18. Governing law
These Website Terms & Conditions are governed by New Zealand law.
The New Zealand courts have non-exclusive jurisdiction in relation to matters arising from use of this website.
19. Contact us
If you have questions about these Terms or information on the website, please contact:
United Supply Co. Limited
1/17 Airpark Drive, Mangere, 1021
admin@unitedsupply.co
09 570 7204
Product updates, insights and practical know-how straight to your inbox.
By signing up, you agree to our privacy policy.
Product updates, insights and practical know-how straight to your inbox.
By signing up, you agree to our privacy policy.
+64 9 570 7204
Mon–Fri
8am till 4.30pm
+64 9 570 7204
Mon–Fri
8am till 4.30pm
Copyright © United Supply Co.